Terms and Conditions





We will always endeavour to meet your order in full. However there may be occasions where a given product may have been discontinued or is out of stock, before our website has been updated.

If this occurs we will be in contact to provide an alternative solution or refund of the product(s) in question.

Postage Costs

Cost of postage will be added to your payment at the point of sale. This will be in line with the table below:


Total Price of Goods (£'s)

**Delivery Charge (£)

£0.01 to £29.99 (within UK)


>£30 (within UK)




Non-Europe *


** plus VAT if applicable

* Note VAT (currently 20%) is included in all the prices quoted on our website. If you are ordering from outside the European Union, no VAT will be charged by us on your order. (VAT will removed before the checkout stage). It is the responsibility of the recipient to pay any VAT/Duty that may apply when the goods arrive on delivery. However, because of the above you will not pay this twice!

Payment Methods

We accept payment by Visa, Mastercard, and Paypal on our secure online server.

We do also accept payment by cheque although despatch will be delayed until clearance of the cheque.


Any problem relating to delivery/invoicing must be notified within 7 days.


If you are not satisfied with your order for any reason please contact us within 7 days.

When returning items please use a courier company or if using the Post Office obtain a receipt of postage, as we cannot accept responsibility for items lost in transit on return to us.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients.

Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

Use of Cookies

A cookie is a small data file that certain web sites write to your hard drive when you visit them.

The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your hard disk or read cookie files created by other sites.

Cookies are essential on our site to enable the shopping function. Our site also uses visitor tracking software that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of the web site. All user data collected in this manner is anonymous.

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings; please note however that disabling cookies for this site may interfere with the smooth running of the shopping function. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not.

Please consult the support documentation of your web browser for further information about disabling/managing cookie data.

Website Information

No promises and or representations of any kind, express or implied, are given as to the accuracy of any of the information contained within this website or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf.

We shall not be liable for any loss, or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any information or material contained in this website.

We shall also not be held responsible for any consequential loss suffered as a result of our failure to fulfil any order.

The information and prices shown on this website are updated from time to time and therefore may have changed when you come to place an order. Whilst every effort is made to ensure accuracy, errors can occur. You are strongly advised to check all details of your order carefully at the point of order.










Stampers Grove, 92 Grove Street, Edinburgh, EH3 8AP, Telephone: +44 (0) 131 221 9440, Email: enquiries@stampersgrove.co.uk

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